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GoldenCare USA Privacy Policy:
Privacy Statement (LAST
UPDATED: April 8th, 2011)
GoldenCare USA
knows that privacy is important to you. We want you to know
that we are looking out for you, our customer. We don’t
solicit from or knowingly gather information on anyone for
distribution to third parties. Other information about how
we gather and share data collected through this website is
noted below.
GoldenCare USA has created this privacy
statement (Privacy Statement) in order to demonstrate its
firm commitment to privacy. The following discloses
GoldenCare USA's information gathering, use and
dissemination practices for the information collected
through the site from which you are accessing this Privacy
Statement (the Site). This Site is controlled and operated
by GoldenCare USA from the United States, and is not
intended to subject GoldenCare USA to the laws or
jurisdiction of any state, country or territory other than
that of the United States.
I. GOLDENCARE
USA'S COLLECTION OF INFORMATION
We gather
two basic types of information through the Site: "Personally
Identifiable Information" (or "PII") and "Non-Personally
Identifiable Information" (or "Non-PII"). Personally
Identifiable Information is information that identifies you
as an individual. Non-Personally Identifiable Information is
aggregated information, demographic information, IP Address
and any other information that does not reveal specific
identifying information about you.
A. Personally
Identifiable Information
We collect PII from you
when you provide it to us while on the Site, such as: your
name, screen name, address, telephone numbers, email
address, agent numbers when you set up an account, redeem an
award, sign up for newsletters, contact our marketing
department, or otherwise interact with this Site. Further,
we may operate sweepstakes, contests and other promotions
(collectively, "Promotions") through the Site, and may
conduct surveys or polls through the Site or ask for your
responses to questionnaires that we make available through
the Site (these surveys, polls and questionnaires,
collectively, Surveys). We typically ask you for certain PII
when you enter and, if applicable, win a Promotion, and when
you participate in a Survey. The PII you provide to this
Site may be combined with information you provide to
GoldenCare USA on other U.S. sites, with demographic and
other information that is publicly available, or with other
information about you that GoldenCare USA may otherwise
obtain online or offline.
B. Non-Personally
Identifiable Information
When you visit and
interact with the Site, GoldenCare USA and third parties
with whom GoldenCare USA has contracted to provide services
to GoldenCare USA may collect Non-PII (for example, a
catalog of the Site pages you visit). Non-PII is generally
collected from cookies, referrers, IP addresses,
environmental variables, pixel tags and similar technologies
and information you voluntarily provide. a. Cookies.
GoldenCare USA and our service providers may use encrypted
or non-encrypted cookies in connection with this Site.
Cookies are pieces of information that a web site places in
a file on your computer associated with your browser that
may be used to deliver content specific to your interests
and for other purposes, such as security and other account
administrative functions, and which may track PII. This
information is processed passively by your browser as you
surf through this Site. Cookies do not cause damage to your
computer systems or files. If you do not want information
collected through the use of cookies, there is a simple
procedure in most browsers that allows you to automatically
decline cookies, or to be given the choice of declining or
accepting the transfer of a particular cookie, or cookies
from a particular web site, to your computer. For example,
cookies allow you to easily log into the Site by remembering
your email address. b. Referrers; IP Addresses;
Environmental Variables. GoldenCare USA may also collect
"referrers" information, IP addresses and various
environmental variables. A "referrer" is information the Web
browser passes along to our web servers that references the
URL from which you came. The "IP address" is a number used
by computers on the network to identify your computer so
that data can be transmitted to you. "Environmental
variables" include, among other things, the domain from
which you access the Internet, the time you accessed this
Site, type of Web browser and operating system or platform
used, the Internet address of the web site you left to visit
this Site, the names of the pages you visit while at this
site, and the Internet address of the web site you then
visit. c. Pixel Tags. GoldenCare USA may also use so-called
"pixel tags," "web beacons," "clear GIFs" or similar means
(collectively, "Pixel Tags") in connection with some Site
pages and HTML-formatted email messages to, among other
things, compile aggregate statistics about Site usage,
response rates and the effectiveness of advertising
campaigns. A Pixel Tag is an electronic image, often a
single pixel (1x1), that is ordinarily not visible to Site
visitors and may be associated with cookies on the visitors
hard drives. Pixel Tags allow us to count users who have
visited certain pages of the Site, to deliver branded
services, and to help determine the effectiveness of
promotional or advertising campaigns. When used in
HTML-formatted email messages, Pixel Tags can tell the
sender whether and when the email has been opened.
II. GOLDENCARE USA'S USE OF INFORMATION
A. Personally Identifiable Information
PII is used by
us to respond to your requests, to process your
transactions, for administrative purposes, and to process
rewards and prizes. We may also use PII for internal
business purposes, such as analyzing and managing our
business, for example, to study the effectiveness of
advertising campaigns, improving our website or our
products, to tailor the Site experience and content based on
your past activities on the Site, and to gauge customer
satisfaction. In addition, we may also use PII to send you
information about GoldenCare USA's programs, to send
invitations to you to participate in special programs, to
re-contact you if we have not heard from you in a while and,
occasionally, to send you advertising/promotional material
from some of our affiliates, advertising and strategic
partners. You may opt-out from receiving certain future
electronic marketing communications (see the Opt-Out/Choice
section below). In addition to the uses listed above, we
reserve the right to use PII that we collect in connection
with Promotions and Surveys for the purpose for which it is
provided (e.g., to permit you to participate in the
applicable Promotion) and otherwise in accordance with the
rules (if any) applicable to a Promotion or Survey. You
should carefully review the rules, if any, of each Promotion
and Survey in which you participate through the Site, as
they may contain additional important information about
Company's use of PII about you. To the extent that the terms
and conditions of the rules concerning the treatment of PII
about you conflict with this Policy, the terms and
conditions of the rules shall control.
B. Non-Personally
Identifiable Information
Because Non-PII does not
personally identify you, we may use such information for any
purpose. For example, we may use this information for
GoldenCare USA's internal use such as to enhance web site
security, to detect broad demographic trends, to assist
GoldenCare USA in providing content tailored to your
interests, and to otherwise enhance your experience on this
Site. This information may also be shared with third parties
on an aggregate and non-personally identifiable basis.
Please note we may link Non-PII to PII about you that we
have previously collected. Such combined information will be
treated as PII as long as it is so combined. >III.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
A. Service Providers
We may use third party service
providers to help us operate our business and this Site or
administer activities on our behalf, such as other companies
for email delivery, order fulfillment and delivery,
marketing service and reward point administration, among
other services. We may share your PII with these third
parties for those limited purposes.
B. Forums
We may
make available through the Site services (for example,
message boards, forums, comment functionality and chat
functionality, among other services) to which you are able
to post information and materials. Please note that any
information you disclose through these services becomes
public information, and may be available to visitors to the
Site and to the general public. In addition, when you choose
to make a posting on these services, certain information
(for example, your screen name and your location); will be
available for other users to view. We urge you to exercise
discretion and caution when deciding to disclose PII, or any
other information, on the Site. WE ARE NOT RESPONSIBLE FOR
THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE
SITE.
C. Other Disclosures
We may also share your
PII: (i) as permitted by law, (ii) where we determine that
disclosure of specific information is necessary to comply
with the request of a law enforcement or regulatory agency,
or (iii) to protect the interests or safety of GoldenCare
USA or other visitors to this Site.
IV. LINKS AND
THIRD PARTIES' PRIVACY PRACTICES
This Site may
contain links to other sites which are not operated by
GoldenCare USA. GOLDENCARE USA IS NOT RESPONSIBLE FOR THE
PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEB SITES.
GoldenCare USA recommends that you review the privacy policy
of third party web sites arrived at from links on this Site.
PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR
INFORMATION PRACTICES OF ANY THIRD PARTIES.
V.
SECURITY
This Site has security measures in place to
help protect against the loss, misuse and alteration of the
PII under its control. GoldenCare USA employs security
measures consistent with standard industry practice to help
protect against public access to personal and account
activity information collected on and used by GoldenCare USA
at this Site. For instance, all access to our databases that
contain PII is logged for security purposes and access is
limited to individuals with a business need to have access.
All PII and account activity are protected through the use
of user names and passwords. In order to help maintain the
security of your information, you should protect the
confidentiality of your user name and password.
Unfortunately, no data transmission over the Internet or
data storage system can be guaranteed to be 100% secure. As
a result, although we strive to protect your PII, we cannot
ensure or warrant the security of any information you
transmit to us through or in connection with this Site or
that is stored by us. You acknowledge and agree that any
information you transmit through the Site is so transmitted
at your own risk. If you have reason to believe that your
interaction with us is no longer secure (for example, if you
feel that the security of any account you might have with us
has been compromised), you must immediately notify us of the
problem by contacting GoldenCare USA.
VI. OTHER
INFORMATION
GoldenCare USA does not represent or
warrant that this Site or any part thereof is appropriate or
available for use in any particular jurisdiction other than
the United States. Those who choose to access this Site do
so on their own initiative and at their own risk, and are
responsible for complying with all local laws, rules and
regulations. You are also subject to United States export
controls in connection with your use of this Site and/or
Site -related services, and are responsible for any
violations of such controls, including without limitation
any United States embargoes or other federal rules and
regulations restricting exports. We may limit this Site’s
availability, in whole or in part, to any person, geographic
area or jurisdiction we choose, at any time and in our sole
discretion.
VII. OPT-OUT/CHOICE
This Site
provides you with the opportunity to opt-out of receiving
electronic marketing communications from GoldenCare Rewards.
If you opt-out, GoldenCare USA will not send you future
electronic marketing communications related to GoldenCare
Rewards. GoldenCare USA also gives you convenient methods
for unsubscribing from electronic marketing communications
so as not to receive such electronic marketing
communications either from GoldenCare Rewards or other
GoldenCare USA databases. However, regardless of your
opt-out preferences, GoldenCare USA may still at times need
to send emails for administrative reasons.
To exercise
your opt-out rights:
You may click on the opt-out
link on the bottom of any marketing email from GoldenCare
USA.
You may send mail to the following email address
(please specify clearly what electronic marketing
communications you are opting-out from):
marketing@goldencareusa.com Please note that changes may not
be effective immediately. We will endeavor to comply with
your request as soon as reasonably practicable.
VIII. UPDATES TO THIS PRIVACY STATEMENT
GoldenCare
USA reserves the right to make changes in this Privacy
Statement. You can determine when this Privacy Statement was
last revised by referring to the "LAST UPDATED" legend at
the top of this page. Any changes to our Privacy Statement
will become effective upon our posting of the revised
Privacy Statement on this Site. We encourage you to check
this page regularly since your continued use of this Site
following any changes to this Privacy Statement will be
deemed to constitute your acceptance of such change.
IX. CORRECTING/UPDATING YOUR GOLDENCARE USA AGENT
INFORMATION
To correct, update or otherwise modify
information you have previously provided:
Email changes
to marketing@goldencareusa.com
Call our Marketing
Department at 800-842-7799
Please note that changes
may not be effective immediately. Further, please note that
we may need to retain certain information for recordkeeping
purposes, and there may also be residual information that
will remain within our databases and other records. We also
reserve the right, from time to time, to re-contact former
users of the Site.
X. CONTACTING GOLDENCARE USA
If you have any questions about this Privacy Statement or
the practices of this Site, you may contact:
800-842-7799
marketing@goldencareusa.com
www.goldencareagent.com
10700 County Road 15 Plymouth, MN 55441
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